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Patient Counseling

Expert Health Counseling from Your Pottstown Pharmacist

In today's complex healthcare world, having a trusted expert to talk to is invaluable. At Professional Pharmacy, our pharmacists believe in providing more than just medicine; we provide answers, guidance, and peace of mind. We are always here to listen and help you navigate your health journey.

How Our Patient Counseling Can Help You

  • Understanding Your Prescriptions: We take the time to explain how your medications work, discuss potential side effects, and ensure you know how to take them for the best results.
  • Chronic Condition Support: If you are managing a condition like diabetes or high blood pressure, we provide ongoing education and support to help you meet your health goals.
  • Choosing Over-the-Counter Products: Get expert advice on the right vitamins, supplements, or cold remedies that are safe to take with your current prescriptions.
  • Navigating Insurance and Costs: Our team can help you understand your prescription benefits, find ways to save money, and assist with challenging prior authorizations.

You Are More Than a Prescription Number

This is the core of our philosophy. Since 1977, we have built relationships with our neighbors based on trust and sincere, compassionate care. Our pharmacists are dedicated to giving you the personal attention you and your family deserve.

We Are Here to Listen

Whether you have a quick question or need to discuss something more complex, please don't hesitate to reach out. Stop by the pharmacy or call our team today at (610) 323-2115.

No, you do not need an appointment. Our pharmacists are available throughout the day to answer your questions whenever you stop by or call. For more in-depth reviews, we do offer scheduled Medication Therapy Management (MTM) sessions.

Yes, absolutely. This is a very important part of our counseling service. Our pharmacists can review your prescription medications and help you select an OTC product that is safe and effective for you.

Yes, we can. We have years of experience dealing with insurance companies. We can contact your doctor and your insurance plan to help resolve issues like prior authorizations.

Our pharmacy team is led by our Owner and Pharmacist-in-Charge, Lokesh Patel, R.Ph., and our Senior Staff Pharmacist, Marion Young, R.Ph. They are dedicated to providing you with expert and personal care.

No. Patient counseling is a core part of our commitment to your health and our community. We are always happy to answer your questions at no charge.

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Testimonials

Member Feedback & Reviews

Hear what your Pottstown neighbors say about our friendly service, fast refills, and welcoming atmosphere.

Just had a great experience obtaining supply in medical supply dept and Bobby went the extra mile. He was efficient and knowledgeable and fantastic follow through of keeping me informed as he located best product for circumstances. What a great example of customer service and knowledge!

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Juli

Very knowledgeable employees, everyone has a great attitude ,eager to assist you in every way, after you start getting your medication there they remember your name and what you need

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Joseph

I needed to replace my CPAP mask and strap, but I'm not currently followed by a sleep doctor. Staff helped me find a mask that happened to be on clearance that I could afford out of pocket, saving me hundreds of dollars! I believe the name of the person that helped me was Andrea, and because of how great she was, I'll be back. The store itself is nice, and I enjoyed browsing.

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Angela

I needed a knee scooter after breaking my ankle. Bobby was pretty busy, but took great care of me. He took time to listen, explain how to operate and collapse it, then helped me out to my car. Very personable as well!

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Wendy